After working on the claims side of the business for a few years, she was drawn to an administrative role within Cranmore.
Job Summary
Mackenzie is responsible for billing, administrative tasks, as well as assisting the CEO, Steve Norrington. Mackenzie enjoys learning different parts of the business and facilitating the activities for the St. Petersburg office.
Jason has extensive claims, transactional and ‘delegated authority’ audit experience, including experience of auditing all of the major classes of insurance and reinsurance business. In addition to having extensive experience in insurance and reinsurance claims handling and claims management, Jason has been involved in all stages of the arbitration, mediation, litigation and commutation processes, and he has managed many high-value disputes from inception to resolution. In addition to claims management and audit work, he has experience managing ceded reinsurance claims recoveries, credit control, technical processing and other ‘back office’ functions.
Job Summary
Jason spent the first 10 years of his career working in the London market, where he held reinsurance claims positions at Marsh, Willis and Zurich Financial Services. He moved to Ireland in 1999, where he spent four years as a direct personal injury claims handler for Allianz, after which he joined QBE Re, where he was responsible for the management of their reinsurance claims teams (including ‘live’ and run-off operations) in London and Dublin. From 2006 to 2014, Jason worked for Markel Global Reinsurance (formerly Alterra) where he was responsible for the management of the claims function of their Bermuda, Dublin, London (excluding Lloyd’s) and Latin American platforms. Jason joined Cranmore in early 2014.
Jeff received his B.A from Northwestern University, his M.A. from the University of Wisconsin-Madison, and his J.D. from Loyola University of Chicago School of Law. Jeff is a member of the Illinois Bar, completed a Diploma Program in Human Resource Management from New York University School of Continuing Education, and holds the CPCU and ARM professional insurance designations.
Job Summary
Key past positions include Vice President, Claims-Legal, for the U.S. Branch of Zurich Insurance Company, during which he led staff counsel, panel counsel and the litigation management function. Jeff subsequently worked for AIG, during which he negotiated high profile claims involving multiple member companies, formed and led a specialized construction claims division and successfully marketed it to attract the Boston Tunnel Project, and served as Senior Vice President in Toxic Tort Claims, Asbestos Claims and Reinsurance Claims. Jeff also served as the Global Chief Claims Officer for Starr Companies.
Jeff joined Cranmore US in 2018 as an employee consulting in a number of areas for Cranmore, as well as for external clients and business partners.
James has held several key leadership positions with several carriers as a TPA Manager, Claim Manager, Associate Director, Subrogation Manager (Auto, Property, and Worker Comp), Salvage Manager, Property Manager, Auto Physical Damage Manager, Litigation Manager, Operation Project Leader, Compliance Administrator, Method Analysis, and Claim System Champion. During James time at CNA Insurance Company, he initiated a task base recovery process to improve recovery cycle time which resulted in $17,575,000 Net Auto Recoveries and $29,500,000 Net Property Recoveries with 22.4 decrease in new referrals. Since arriving at Cranmore, James has made a significant contribution to the Subrogation and Recovery Team in the form of recoveries, process improvements, and partnerships with internal and external customers. In additional, James has conducted a number of audits both inside and outside of the company.
Job Summary
Commenced work in health insurance with Blue Cross Blue Shield of Tennessee as a Method Analyst before moving to Atlanta to start his career in the Property & Casualty industry at Progressive Insurance in claims. Following his time at Progressive, James worked for other carrier such as Reliance Insurance Company, CNA Insurance Company, and Nationwide Insurance Company in the Atlanta area. James was Senior Claim Specialist with Companion P&C prior to joining Cranmore in 2015. A licensed adjuster in several states. James has a Georgia Agent license and a Senior Claim Law Associate professional designation from The American Educational Institute. James has a bachelor’s degree in Management and Insurance from Morehouse College and Master of Science and Administration from Central Michigan University.
Job Summary
Paul is currently a Senior Vice President at Cranmore and is primarily responsible for managing the Construction Defect exposures for Enstar. Prior to working at Enstar, Paul was the Head of US Claims at AXA Insurance Company, and before this, was overseeing Construction Defect claims at RiverStone Claims Management.
Kent has been involved in special projects related to the reinsurance industry since 1986, and has been conducting audits and inspections, as well as litigation support work, for clients since 1987. He has been involved in leading and assisting inspection teams throughout the USA, in addition to conducting Binding Authority and Third Party Administrator/Managing General Agent reviews. He has managed special projects encompassing the billing and collection of ceded recoverables. He continues to provide similar accounting, auditing and financial management solutions for Cranmore.
Job Summary
Kent’s first insurance and reinsurance industry experience was when he joined Mutual of Omaha in 1983. He entered independent consultancy in 1992, and has continued consulting with various clients since that time. Kent joined Cranmore in October 2011.
Job Summary
Commenced work in direct claims with The Hartford Insurance Company before moving to Crum and Forster in NYC and then Fireman’s Fund, where he worked in New Jersey, Novato, California and Chicago. In 1997, he entered the reinsurance field with GE Reinsurance. He joined CNA in 2005 and entered the consultancy field when he joined Cranmore in 2010.
Prior to joining Cranmore, Mike developed and managed SeaBright Insurance Company’s national subrogation recovery program, resulting in a 900% improvement in subrogation recoveries from the start of the program. Prior to his employment with SeaBright, Mike was a practicing litigation attorney with both outside firms and in a staff counsel capacity. He also oversaw and managed the subrogation departments for several of these offices.
Job Summary
A licensed California attorney since April 1989. Vice President Managing Counsel for SeaBright Insurance Company prior to joining Cranmore in 2013. Prior to 2007, Mike worked for Kemper Insurance’s litigation office and several outside firms as both a trial and managing attorney.
Job Summary
Chase joined Cranmore after receiving his bachelor’s degree in economics (magna cum laude) from the University of South Florida in 2010. His initial focus within the group was on reinsurance reviews, then focusing on M&A and commutation valuations, before moving to an executive level claims role along with day to day responsibility for managing Cranmore’s consulting projects.
Working in the Lloyd’s environment, he gained extensive reinsurance experience. At Cranmore, he has gained inspection experience at various entities within the London Market including pools and brokers, covering the main classes of business and has been responsible for reviewing various Accident and Health and Casualty books of business in the US. In addition, he has coordinated major litigation support projects and is actively involved in valuing workers compensation claims as part of M&A’s, assumed and ceded commutations, direct settlements with claimants and supporting quarterly / year-end reserving alongside actuarial.
Job Summary
Commenced work at Sedgwick Lloyd’s Underwriting Agency before moving internally to the broking arm of the company. In 1995, he joined another Underwriting Agency as a Senior Reinsurance Technician. Having transferred into Equitas, he ultimately acted as Run-Off Manager for various Syndicates. Ian joined Cranmore in September 2001, and in June 2011, transferred to the Tampa Office where he is now Executive Vice President Head of Workers’ Compensation Modelling.
